FAQ
Q: Are you a factory or a trading company?
A: We are a factory specialized in PVC inflatable play balls and fitness products.
Q: What is your MOQ
A: Usually our MOQ is 3000pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly.
Q: Can we do printing on all products?
A: Yes, you can. We have two printing was: pad-printing and heat transfer printing.
Q: Can I get samples?
A: Sure. We usually provide existing sample for free. But a little sample charge
for custom designs. Sample charge is refundable when order is up to certain
quantity.We usually send samples by FEDEX,UPS,TNT or DHL. If you have courier
account, it will be fine to ship with your account, if not, you can pay the freight charge
to our paypal, we will ship with our account. It takes about 2-4 days to reach
Q: How long is the sample lead time?
A:For existing samples, it takes 2-3 days. They are free. If you want your own
designs, it takes 5-7 days, subject to your designs whether they need new
printing screen, etc. Anyway, we will response fast to your request.
Q: How long is the production lead time?
A: It takes 20-30 days for MOQ. We have large production capacity, which can
ensure fast delivery time even for large quantity.
Q: How many colors are available?
A: We match colors with Pantone Matching System. So you can just tell us the
pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.
Q: What is your payment term?
A: 30% T/T in advance, balance the payment before shipment.
Company Profile
Established in 1999, Dongguan City Jiaheng Tovs Co.,Ltd., specializes in the development and production of all types of gymnastic balls and toy balls for both children and adults. Our main products include inflatable toy balls, PU foam ball, yoga balls, fitness ball, etc. Our company have pass ISO9001:2008 and BSCI audit, our product can pass EN71, Phthalates (16P), 18 PAH (EPA+EU), REACH Regulations (1907/2006), Heavy metal free, ASTM F963-11, CPSIA, TUV/GS, TUV/FFU upon your requirements. We have been cooperating with many famous companies worldwide,such as DECATHLON, Walmart, Mattel, etc. If you are interested in any of our series, please feel free to contact us for more details. We look forward to having the opportunity of working together with your company, and invite you to visit our factory for face-to-face business discussions.
